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Protecting consumer information from data breaches
Data breaches are becoming a more frequent issue for consumers. What’s being done to protect you when your information is compromised? NBC and Telemundo consumer reporters around the country have teamed up to investigate. News 4 consumer reporter Lynda Baquero explains.
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NY woman billed thousands for calls to Pakistan she didn't make
A Rockland County, New York woman gets hit with a huge bill for phone calls to Pakistan that she says she didn’t make! News 4 consumer reporter Lynda Baquero explains what went wrong and how she got a resolution.
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IRS mistake nearly costs New Jersey woman $3.8 million
An IRS mistake that could have cost a New Jersey woman $3.8 million and her home. News 4 consumer reporter Lynda Baquero explains why.
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Army veteran has trouble proving military service for health benefits after records destroyed in fire
A local army veteran needed to prove his military service to access health benefits he was entitled to, but didn’t have the needed proof after a fire destroyed a number military records. News 4 consumer reporter Lynda Baquero helped him get the situation fixed.
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Help with extended warranty claim
A Nassau County driver hoped his used car warranty would help when his engine broke down. But he had to say “better get Baqeruo!” News 4 consumer reporter Lynda Baquero explains why.
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Waiting on compensation for canceled cruise
When a cruise operator cancelled a sailing because of COVID concerns, a passenger from Mount Vernon was promised a refund. But after waiting two years she said better get Baquero! News 4 consumer reporter Lynda Baquero describes what happened next.
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New Jersey couple faces regular flooding after door renovation | Better Get Baquero
A couple from New Jersey had a new glass sliding door installed, but then had to deal with months of leaking every time it rained. Here’s News 4 consumer reporter Lynda Baquero with the details.
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Long Island man seeks help with airline refund request
When a Long Island man canceled his flights to Portugal, he was told he could get a refund, but there was an issue with how he made that request. Better Get Baquero to explain why. Here’s News 4 consumer reporter Lynda Baquero.
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Long Island Peloton rider was double charged each month for 2 years: What to watch for
An avid Peloton rider realized her monthly subscription for her bike was being billed twice — for nearly two years.
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NJ couple asks for help with surprise recurring charge
A New Jersey man says an $85 purchase ballooned into credit card charges of $1,000. So, he said Better Get Baquero! News 4 consumer reporter Lynda Baquero explains what happened, and why he’s now getting a full refund.
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Better Get Baquero: Workshop to spot potential scams
Promises of big money are reportedly causing consumers to lose hundreds of millions of dollars. News 4 New York’s Lynda Baquero reports.
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NJ man meets luggage nightmare trying to ship clothes home
During a recent trip to France, a New Jersey man thought it would be easier to ship some of his clothes home, rather than carry them through the many stops of his journey, but he had to say “Better Get Baquero” when the luggage never made it home. Here’s News 4 consumer reporter Lynda Baquero.
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Trouble with getting gap insurance to cover claim after car accident
Gap insurance can provide helpful coverage if your vehicle is wrecked in an accident. It can cover the difference between how much your car is worth, and how much you owe. A New York woman had to say “Better Get Baquero” when she paid for gap insurance and had trouble with her claim. Here’s News 4 consumer reporter, Lynda Baquero.
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What to do if your wifi has an evil twin: Better Get Baquero
An old tech scam seems to have found a new home: airplane cabins. News 4 consumer reporter Lynda Baquero warns about your phone’s WIFI wherever you are.
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Fire damage forces 78-year-old NY woman from her home
After a fire destroyed a Rockland County home, the woman living next door was left waiting months for repairs to fire-related damage on her own property. So, she said – “ Better Get Baquero! News 4 consumer reporter Lynda Baquero shares her pleas for help.
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Fans say Ticketmaster hackers stole their tickets to Pink concert at Metlife Stadium
Ever since Ticketmaster suffered a data breach earlier in 2024, customers across the U.S. have said their tickets have been stolen right out of their accounts — and fans who had tickets to an upcoming MetLife Stadium concert say they fell victim to the hackers as well.
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Fans say Ticketmaster hackers stole their tickets to Pink concert at MetLife Stadium
After a data breach earlier this year, Ticketmaster customers have reported their tickets being stolen from their accounts. NBC New York’s Linda Baquero reports.
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BGB: Pressing Labor Dept. for paid family leave
The Family and Medical Leave Act provides eligible workers with unpaid job-protected time off… but in New Jersey, a program called Family Leave Insurance offers paid time off for new parents, if you qualify. A New Jersey mom applied, but had to say “Better Get Baquero” when she waited months for the benefit. Here’s News 4 Consumer Reporter Lynda Baquero.
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NJ woman trying to book travel charged four times after technical issue: Better Get Baquero
A New Jersey woman says there was a technical issue when she tried to book travel abroad, then when she faced more than a thousand dollars in charges for tickets, she says she didn’t get. Here’s News 4 consumer reporter Lynda Baquero.
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Homeowner needs help with energy efficiency rebate
Utility companies across our area offer incentives for making your home more energy efficient. A Connecticut homeowner applied for a rebate to help offset the cost, but had to say “Better Get Baquero” for help. News four consumer reporter Lynda Baquero explains.