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Paying double after phone trade in
A Connecticut woman found out her cellphone insurance policy was charging her and her family double, so she said, “Better Get Baquero.” News 4 consumer reporter Lynda Baquero explains what happened.
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Trouble with Optimum's ‘price for life' promotion
For more than six years, there’s one monthly bill that’s never gone up for a New Jersey man. So when it suddenly increased by three times the price, he said “Better Get Baquero.” News 4 consumer reporter Lynda Baquero explains.
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What to know about builder's risk insurance
When a Queens homeowner started on renovations to his property, he paid for additional insurance, on top of his homeowners policy. So when he experienced a loss, why were his claims denied? News 4 consumer reporter Lynda Baquero gets to the bottom of this one, and it’s an important warning for others.
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Redeeming the warranty on a new hair dryer
A woman in New Jersey was excited about getting a new hairdryer for the holidays, but she felt she was left high and dry after the product stopped working. Better Get Baquero turned up the heat! Here’s News 4 consumer reporter Lynda Baquero to explain.
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Small mistake stalls big car insurance payout
A Bronx man had a $4,000 insurance payout hanging in the balance for months. He called “Better Get Baquero!” Here’s News 4 consumer reporter Lynda Baquero to break down what happened.
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Trouble getting travel credits
As we all know, bad weather can quickly disrupt the best-laid travel plans. That’s what happened to a Brooklyn woman. While she had travel insurance, she couldn’t get some of her money back, until she said “Better Get Baquero.” Here’s News 4 consumer reporter Lynda Baquero to explain.
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Navigating outstanding Medicare bills
When a Long Island family discovered a problem with their 93-year-old mother’s health benefits, they asked “Better Get Baquero” for help. News 4 consumer reporter Lynda Baquero explains how their experience and the lessons learned can help others.
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Accessing digital assets after a loved one's death
A New Jersey family is struggling to come to terms with settling an estate after the death of a loved one. When they had trouble accessing thousands of dollars left behind in a digital wallet, they said “Better Get Baquero” for help. Here’s News 4 consumer reporter Lynda Baquero to explain.
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Getting COVID medicine ‘Paxlovid' for free
During this high season for flu and COVID, it’s important to know there’s help available to pay for a certain medication. One Long Island woman asked Better Get Baquero for help, after she paid more than $1,700 out of pocket for the drug. News 4 consumer reporter Lynda Baquero explains.
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Queens woman loses nearly $700k to gold bar scam
Lynda Baquero reports on a gold bar scam that cost a Queens woman nearly $700k.
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Queens woman falls victim to gold bar scam
For a Queens woman, all that glitters is not gold. We have a warning about a scam involving gold coins and bars that drained nearly $700,000 out of her account. Better Get Baquero describes how the scam works. Here’s News 4 consumer reporter Lynda Baquero.
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Restoring a retirement savings account
When a Manhattan man noticed nearly $50,000 gone from a retirement savings account, he couldn’t figure out where the money went. He said “Better Get Baquero!” News 4 consumer reporter Lynda Baquero has tips that every banking customer should know.
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Help with New Jersey's temporary disability insurance
When a New Jersey woman had to stop working to recover from back surgery, she was grateful to learn about temporary disability benefits from the state. But she couldn’t understand why she didn’t receive benefits, until she said “Better Get Baquero.” News 4 consumer reporter Lynda Baquero is here to explain.
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NJ woman gets the cold shoulder for repairs on brand new refrigerator
A New Jersey woman says her brand new refrigerator broke down only a few days after it was delivered. After trying for months to get the issue resolved, she said “Better Get Baquero.” News 4 consumer reporter Lynda Baquero describes what happened.
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Pension payout problems plague retired New York City EMS
Pension payments to a 94-year-old woman stopped suddenly, so her family said “Better Get Baquero” for help.They said they don’t understand why the checks aren’t coming. News 4 consumer reporter Lynda Baquero has their story.
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NJ woman seeks help for AT&T wireless bill problem
A New Jersey woman thought she’d get a credit of over $800 as an incentive for getting a new cellphone… instead, she got a new monthly charge on her bill. She said, “Better Get Baquero” for help! Here’s News 4 consumer reporter Lynda Baquero to explain.
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Calls unanswered after paying for remodeling work: Better Get Baquero
A Putnam County man paid a six thousand dollar deposit for home improvement work, but the work was never done. He said “Better Get Baquero!” News 4 consumer reporter Lynda Baquero describes what happened, and how she helped get the money back.
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How to apply for congestion pricing exemption
With congestion pricing now in effect, drivers who qualify for an exemption may be wondering how they can apply. News 4 New York’s Lynda Baquero reports.
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New Jersey couple's pricey phone line mystery
When a New Jersey couple’s landline phone went silent, they uncovered a phone charge they say they didn’t know about, which cost them thousands. Here’s News 4 consumer reporter Lynda Baquero to explain what happened and why.
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How to find the value of old coins or an antique coin collection
Got a bag or container of loose change hanging around your home? Maybe a a childhood collection or a keepsake passed down from generations? It may be worth looking to see if any of the coins are valuable or rare, because you could be sitting on a gold mine.