Coronavirus

PG&E Suspends Power Shutoffs for Nonpayment During Pandemic

PG&E is also offering flexible pay plans for customers affected by COVID-19

Getty Images Close-up of sign with logo on facade at Pacific Gas and Electric (PGE) customer service station in Walnut Creek, California, June 6, 2019. The company faced bankruptcy concerns in 2019 following alleged wildfire liability. (Photo by Smith Collection/Gado/Getty Images)

PG&E is suspending power shutoffs for nonpayment during the coronavirus pandemic, the utility announced Thursday.

PG&E is also offering flexible pay plans for customers affected by COVID-19.

"We understand that many of our customers may experience a personal financial strain due to the slowdown in the economy related to the pandemic," a PG&E spokesperson said.

The utility is also taking safety measures such as having employees wear gloves while in customers' homes, avoiding handshakes and asking customers to pay online or by phone rather than in local offices if they are experiencing symptoms.

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